Your local GGF member

Ultraframe Home Improvements undertake all the various trade elements using their own directly employed staff and employing specialist sub contractors only when strictly necessary.

Ultraframe Home Improvements are the Ribble Valleys only member of the Glass and Glazing Federation(GGF) (and it’s Conservatory Association specialist division).

The GGF is the window and conservatory sectors premier trade association which represents 60% of the home improvement industry by turnover. The GGF’s views are regularly sought by the Government on Regulation and Consumer issues. Senior staff at Ultraframe hold positions within the GGF and actively engage in topics like Building Regulation changes, acting for the general good of the industry.

Choose Ultraframe Home Improvements, your local GGF member.

Here are 7 reasons why using a GGF member is a good idea -

1. Your Deposit is Protected – Deposit Indemnity Scheme
2. All Companies are Vetted
3. Companies work to a Code of Good Practice & GGF Glazing Manual
4. Customer Charter
5. FREE Conciliation Service
6. Conduct is monitored and regulated
7. Your installation will comply with the Building Regulations

1. Your Deposit is Protected – Deposit Indemnity Scheme
Deposits placed with GGF Members are protected by the GGF’s independent Deposit Indemnity Scheme, which safeguards deposits up to £3,000 or 25% of the contract price, whichever is lower.

2. All Companies are Vetted
All our Members who supply, fit or install replacement windows, double glazing, Energy Efficient windows, doors and conservatories have been trading for at least 3 years and are vetted to ensure quality of service: this vetting process includes making a site visit to the company’s premises, checking 2 years of their accounts and taking up trade and consumer references.

3. Companies work to a GGF Code of Good Practice & the GGF Glazing Manual
All our Members work to a GGF Code of Good Practice and to the Technical Standards laid out in the GGF Glazing Manual

Click here to view the GGF Code of Good Practice

4. Customer Charter - GGF has a Customer charter offering consumers:
• advice on where to buy
• advice on what to buy
• safeguarding of purchases
• quality service at all times
• continued customer care.
Download a copy here

5. FREE Conciliation Service
The GGF also provides a FREE Conciliation Service, should a domestic customer and a Member company not see eye to eye over work carried out. In the rare cases that this does not work, the GGF has an independent arbitration scheme run by the Chartered Institute of Arbitrators.

6. Conduct is monitored and regulated
The GGF monitors and regulates the conduct of its Members to ensure that customers are treated fairly.

7. Your installation will comply with the Building Regulations
All GGF Members will comply with the Building Regulations when replacing your windows and doors, this includes ensuring safety glazing is installed in critical locations as well meeting the thermal performance requirements for the replacement products. All replacement windows and doors installed within England and Wales need to be registered; Ultraframe Home Improvements do this through registration the with a self-certification scheme FENSA. A certificate of compliance will be issued, this is required whenever there is a legal transfer of the property by your solicitor. (Home Imformtion Packs (HIPS).